ITIL Capstone – Managing Across the LifeCycle (itil-MALC)

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ITIL Capstone – Managing Across the LifeCycle (itil-MALC)

ITIL Capstone – Managing Across the LifeCycle (itil-MALC)
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$2,395.00

Overview

This course brings together the full essence of a Lifecycle approach to service management, and consolidates the knowledge gained across the qualification scheme.

The course completes the ITIL® Capability and Lifecycle qualification programmes, and leads to the ITIL® Expert qualification.

Duration

The  ITIL-MALC v3.0  Training on Demand course is a self-paced course based on the 5-day Instructor-led training version.

Target Audience

Delegates are required to have achieved a minimum of 17 credits from any combination of ITIL® V3 units OR a combination of V2 Practitioner and V3 units, including an ITIL® Foundation V3 (SMEV3) Certificate in IT Service Management or V2 to V3 bridge equivalent (ITIL® V3 Bridging Foundation (ILFBR))

Objectives

This course will be your final step in achieving the ITIL® Expert qualification.

Prerequisites

  • Hold the ITIL Foundation V3 Certificate

Outline

This certification completes the Lifecycle and Capability streams by focusing on the ancillary knowledge required to implement and manage the necessary skills associated with the use of the Lifecycle practices and includes:

  • Introduction to IT Service Management Business & Managerial Issues
  • Managing the Planning and Implementation of IT Service Management
  • Management of Strategic Change
  • Risk Management
  • Managerial Functions
  • Understanding Organizational Challenges
  • Lifecycle Project Assessment
  • Understanding Complementary Industry Guidance
Reviews

Clave: itil-MALC

Certificación: Capstone

Cursos Pre-Req: ITIL Foundations

Duración: 5 días

Entrega: Presencial/Virtual

Complejidad: Advanced

 

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